How do I Add Issues to the Financial Statements?

How do I Add Issues to the Financial Statements?

Issues can be assigned at all levels throughout the financial statements, from a main statement all the way through to a note text section.

The flag button represents an issue.


To add an issue, complete the following steps:

  1. Click the flag button next to the area where the issue is to be added.

  1. Within the issues dialog:

  1.  Enter the relevant issues description and format as required using the toolbar.

  1. From the dropdown list select the preferred issue type.

  1. Click Create Issue.

  1. The issue flag now displays a red circle with a number which is the count of the number of issues assigned to this section.

  1. Click on the flag to view the details of the issue created.

  1. The default status of an issue is ‘Outstanding’. To change the status of an issue:

    1. Repeat Step 4.

    2. Select the preferred status of:

      1. Resolve; or

      2. Clear

The issue count will be cleared and the issue status will be updated based on the selection.         

  1. To correspond via an issue:

    1. Click on the flag to view the details of the issue created.

    2. Click Reply.

    3. Enter a response in the text field, change the issue type (if required), and click Reply.

    4. The detail of the correspondence is displayed within the issue.


  1. To add additional issues where an existing issue has been created:

    1. Click the flag button.

    2. Click the + button.

    3. Repeat steps 2a - 2c.

    4. The issue count displayed in the flag will reflect the new issue created

    5. Click the navigate button to view each issue.


As issues are created, they are added to the ‘Issues’ tab.

The issues within the ‘Issues’ tab can also be filtered by status type.


    • Related Articles

    • Cloud Financials Process Map

      The Cloud Financials process map attached below provides Caseware Cloud Financials users with an efficient and effective step-by-step approach to generating a set of financial statements. To go alongside the process map, we have a series of FAQs to ...
    • How do I Edit or Delete Issues in the Financial Statements?

      To edit an issue, follow these steps: Click on the flag to view the details of the issue created. Click on the pen button. The issue dialog will display detailing the issue. Edit the issue as required, and click OK. To delete an issue, follow these ...
    • Cloud Financials questions

      Here are some questions that we have received in our launch webinar. General Questions What content is available in Cloud Financials? Currently, Cloud Financials supports the new AASB 1060, General Purpose and SDS content for: Companies - for profit ...
    • How do I Sort Content Within the Financial Statements?

      The Document Map provides the ability to navigate around the financial statements, however, it is also used to sort both statement areas and notes to the financial statements. To sort content within the financial statements, complete the following ...
    • How do I Edit or Delete a Watermark in the Financial Statements?

      By default, the watermark feature is turned on in the Cloud Financials template with the wording ‘Draft’. To configure the watermark settings in an engagement file, complete the following steps: Click the Document Settings button, and select Document ...