When the system clock is modified CaseWare will prompt the user with the Time Tampering Cleaning Wizard.

To clean the time tampering you need to do the following:

1. Ensure the system date has been restored to the correct date and time.

2. Tick My date and time are set correctly. Click Next.

3. Select Obtain Cleaning Licence. Click Next.

4. Enter your details (Firm and your name) and ensure you enter support@caseware.com.au in the support email field. Click Next.

5. Review the email before sending. Click Send. This will send an email to CaseWare Australia & New Zealand.

CaseWare Australia & New Zealand will send you a response with an attachment (i.e. lsclean.txt). Save this file to your CaseWare folder.

Using the wizard, select Use Cleaning License. Click Next.

6. Browse for lsclean.txt using the wizard to correct the problem. Click Next.

The Wizard should now inform the user that the Time Tampering has been removed.

Try reopening CaseWare Working Papers.