How to use the Time Tampering Cleaning Wizard

When the system clock is modified CaseWare will prompt the user with the Time Tampering Cleaning Wizard.

To clean the time tampering you need to do the following:

1. Ensure the system date has been restored to the correct date and time.

2. Tick My date and time are set correctly. Click Next.

3. Select Obtain Cleaning Licence. Click Next.

4. Enter your details (Firm and your name) and ensure you enter support@caseware.com.au in the support email field. Click Next.

5. Review the email before sending. Click Send. This will send an email to CaseWare Australia & New Zealand.

CaseWare Australia & New Zealand will send you a response with an attachment (i.e. lsclean.txt). Save this file to your CaseWare folder.

Using the wizard, select Use Cleaning License. Click Next.

6. Browse for lsclean.txt using the wizard to correct the problem. Click Next.

The Wizard should now inform the user that the Time Tampering has been removed.

Try reopening CaseWare Working Papers.

• Related Articles

• Common import errors in CaseWare Cloud analytics

  Problem When you attempt to import your file, you receive a prompt that the file is invalid. Solution Analytics only accepts .csv files and valid Transformer .zip files. If your client data is in a file type Analytics does not currently support (such ...

• Setting up Time (the app) in CaseWare Cloud

  After integrating the Time application with CaseWare Cloud, you will want to set up your environment so staff can begin entering their time and expenses. To do this, you need to add staff, default rates, work codes, and entities. Adding staff Staff ...

• Onboarding of staff into CaseWare Cloud

  When you're ready to provide staff with accounts in Cloud, you can begin onboarding procedures. Generally, the procedures are the same for all organization sizes:  1. Create groups based on functional roles and access rights. 2. Create accounts for ...

• How to Export CaseWare Documents to a PDF or Excel Document

  There are three methods available for the user to export documents to a non-CaseWare user for review.  - Save as PDF File;  - Save as Web Pages; or - Save as Excel File. Save as PDF File The Save as PDF File feature converts a copy of the entire ...

• How to use the Copy Components Feature

  Copy Components is a wizard that provides a step-by-step workflow for copying components from one template / engagement file into another. This wizard provides a clearer set of controls which allow the user to copy the entire template / engagement ...