Staff members may experience the following error when accessing SQM:

This error occurs when staff members have not been assigned the appropriate advanced SQM role on a staff or group level. Staff members who need to work on SQM, view risks and raise tasks (but are not implementing and designing the overall SQM for their firm) are assigned the Operate role. 

To assign the Operate role, please follow the instructions in this FAQ.  Allow for 15 minutes delay before the permission becomes live.